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Online Courses
Contractors/Trades
Architects
Engineers

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Architects
Engineers

Home Study Course Books
Contractors/Trades
Architects
Engineers

Live Webinars
Architects
Engineers

Live Seminars
Contractors/Trades
Architects
Engineers
If you have any questions please call a Titan Representative
1-800-960-8858


General Questions
Are home study course books and online courses the same thing?
Do you provide proof of completion for your courses?
Does Titan Continuing Education report my credit hours to my state board or organization?
Does Titan offer in-house seminars?
How long are online courses available after I purchase them?
I bought a 'choose your own course' discount package. How do I choose my courses?
If I fail a quiz, may I retake it?
What does HSW mean?
What does PDH mean?
What is your refund and/or return policy?
Will your courses count towards credit in New York State - Architects
Will your courses count towards credit in New York State - Engineers


Q: Are home study course books and online courses the same thing?
A:
No.  Although we carry many of the same course titles in both formats there is a big difference between home study course books and online courses.  The biggest difference is that home study course books are mailed to you and online courses are taken directly on our website.  Both products require a passing grade on a quiz to earn your credit hours. 

Q: Do you provide proof of completion for your courses?
A:
Yes.  A certificate of completion is generated for every Titan course that you successfully complete.  Certificates for online, home-study and webinar courses can be found in your Titan account under the 'My Certificates' tab. 

Q: Does Titan Continuing Education report my credit hours to my state board or organization?
A:
Yes! Titan Continuing Education will always report your credit hours directly to the board or organization that you request as long as that board allows reporting from providers.

Q: Does Titan offer in-house seminars?
A:
Yes!  We will gladly review your request for an in-house seminar.  You may choose from any of our currently available seminars or request a specific topic to be tailored to your needs.  Please contact us at 1-800-960-8858 and speak with a representative for more information.

Q: How long are online courses available after I purchase them?
A:
Courses are available for you to take for one year after your date of purchase.

Q: I bought a 'choose your own course' discount package. How do I choose my courses?
A:
After you purchased your discount package you were provided with a promotional code equal to the amount of credit hours that you purchased.  First you need to locate this code.  Go to your account information page and scroll towards the bottom.  You will see your promotional code along with the amount of hours remaining.  Write down your code (including the word Titan). 

Now go to the online course catalog and select individual courses.  Select a course and add it to your cart and click 'check out'.  After you click check out you will enter your promotional code and finalize the transaction.  Your course is now available for you to take in the 'My Courses' area of your account.  Your account information page will update with the amount of hours remaining on your code whenever you use it, so you don't need to keep track of it on your own.


Q: If I fail a quiz, may I retake it?
A:
Yes.  If you fail a quiz then the system will immediately show you all of the questions that you missed and provide a link to retake the quiz section.  There is no additional charge to retake a failed quiz.

Q: What does HSW mean?
A:
HSW stands for Health, Safety, Welfare. Many architectural boards and some engineering boards require that a certain number of continuing education credit hours are in subjects that protect the health, safety and welfare of the public. Titan Continuing Education courses will clearly indicate if they include HSW credit in the course title. 

Q: What does PDH mean?
A:
PDH stands for Professional Development Hour. Although many states have different names for the PDH (CPC, LU, CMC), all you need to know is that 1 PDH = 1 hour of continuing education credit. Therefore, as an example, if you are in need of 15 credit hours, you would need to satisfy 15 PDH.

Q: What is your refund and/or return policy?
A:
Live Seminars -
 
You may receive a refund, less an administrative fee, if you cancel your live seminar registration at least 10 days prior to your scheduled seminar date.  If you cancel your live seminar registration less than 10 days prior to your scheduled seminar then no refund will be issued, however, you may receive a credit in your account for an equally valued seminar for up to one year from the originally scheduled seminar date.
 
Home-Study Course Books -
 
You may receive a refund for home-study course books so long as you return the course book to us within 30 days of making your purchase and the course book is still in its original condition.  If you have already completed your course quiz and returned it to us then no refund will be issued.  Please contact us before returning your course book to us.
 
Online Courses -
 
You may receive a refund for an online course so long as you request your refund within 30 days of making your purchase.  No refunds will be issued for courses that have already been completed. 
 
 
 
 


Q: Will your courses count towards credit in New York State - Architects
A:

Yes, in almost all cases.  There are a few courses that New York State will not accept.  These courses will have the following statement: 'New York Architects - This course will not be accepted for credit'.  This does NOT mean that these courses will not be accepted in other states.   Further, if you mistakenly order a course that will not be accepted in New York State and you list that you are registered in New York State when registering, you will receive a call from a customer service representative to make sure that you are getting what you need. 

New York State has very specific requirements for continuing education credit.  Titan Continuing Education is an accepted provider through our affiliation with the AIA (American Institute of Architects).  Our providership number with the AIA is J661.  If you would like to view all of the requirements in New York State please click here.

If you would like to speak with a customer service representative about your requirements please call 800-960-8858. 



Q: Will your courses count towards credit in New York State - Engineers
A:

Yes, in almost all cases.  There are a few courses that New York State will not accept.  These courses will have the following statement: 'New York Engineers - This course will not be accepted for credit'.  This does NOT mean that these courses will not be accepted in other states.  Further, if you mistakenly order a course that will not be accepted in New York State and you list that you are registered in New York State when registering, you will receive a call from a customer service representative to make sure that you are getting what you need. 

New York State has very specific requirements for continuing education credit.  Titan Continuing Education is an accepted provider through our affiliation with the AIA (American Institute of Architects).  While the AIA normally deals with the affairs of architects, the New York State board has determined that AIA providers offer acceptable continuing education for both engineers and architects.  Our providership number with the AIA is J661.  If you would like to view all of the requirements in New York State please click here.

If you would like to speak with a customer service representative about your requirements please call 800-960-8858.

 


Titan Continuing Education, Inc. | 18858 North Dale Mabry Hwy Lutz, FL 33548 | Toll Free: 800.960.8858 | Email: info@TitanCE.com .